The first step

Contact your local Aubrey office, who will register your details and discuss your search requirements.

Think about your desired property type and location. It might be useful to refer to our ‘Local know-how’ guides if you are unsure on location, or discuss it with us and we would be glad to help you refine your search.

Consider your ‘must-have’ criteria – what won’t you compromise on, and what would constitute a ‘deal-breaker’?

Budget – how much would you be prepared to pay for the right property?

Length of tenancy – how long are you planning on living in London? If you’re after a short let (less than 6 months), please refer to the section below for more information.

When do you want to move? We recommend beginning your search around 6-8 weeks prior to your ideal move date.

View Right To Rent Guide

View a selection of properties

Your negotiator will show you the best properties available in line with your requirements.

The London property market moves very quickly. If you find the perfect property, one that suits the majority of your requirements, you may wish to place an offer on the same day – be prepared, it may be the first one you see!

Placing an offer

Upon finding a suitable property, complete an offer form with your negotiator, ensuring all of your requirements and details about you are clearly stated.

Offer accepted

Upon acceptance of your offer, you will be required to pay a down payment equivalent to one week’s rent as demonstration of your commitment to the Landlord. This amount will be deducted from your final statement of account. You will then be sent the Tenancy Agreement and other necessary documentation which should be read through thoroughly. Your negotiator will be pleased to help should you have any questions.

Reference checks will be made at this stage usually by an independent third party. It is important that any referencing requests are actioned immediately to avoid any unnecessary delays in securing your tenancy.

You will also be issued with a statement of account for your initial payment. This will include:

1. Rent for the first month (or the first period dependant on how the rent is paid)
2. The deposit which is equal to 5 or 6 weeks rent (depending on the rental amount)
3. The down payment made upon acceptance of the offer will be deducted from this total
4. Future payments for rent should be made by standing order. You’ll be requested to provide proof that this has been set up with your bank.

Moving in

Provided that all payments are made, references are in order and tenancy agreements are signed by both parties, your keys will be available for collection on the start date of the tenancy, usually from the office or via appointment with an inventory clerk. Your negotiator will ensure that this is organised at a convenient time.

You will need to inform your utility providers that you have moved into the property and ensure that all accounts are transferred into your name as quickly as possible.

A copy of the inventory check-in report will be sent to you (usually by email) shortly after move-in. Should you have any comments or questions, they should be raised as soon as possible after receipt.

What if I need help during my tenancy?

If your property is managed by Marsh & Parsons you will be advised of the name and contact details of your Property Manager at the start of the tenancy. Please feel free to contact them at any time to discuss any questions or problems you may have.

If your property is managed by the landlord, you should contact them directly for any maintenance issues. For any questions regarding tenancy agreements, break clauses, payments or renewals, please contact our Tenancy Management department and they will provide you with all the necessary contact numbers upon moving in.

If you are still unsure, your Account Manager will be happy to provide further advice.